Article

Mandatory Training for Nurses: An Insider’s Assessment

When nurses learn that a mandatory training session has come up, mixed emotions usually occur. There can be excitement about something new, as well as grumbling about a tedious and time-consuming task. The latter response need not be a given.

April 30th, 2021

Article

10 Ways to Encourage Better Physician Communication

Physicians looking to deliver a superior patient experience must take the time to evaluate how they communicate and commit to practicing new ways of speaking to patients.

April 19th, 2021

Article

The Importance of Effective Communication in Nursing

Registered Nurse Nicole Kraut shares her experiences with HealthStream and how she believes effective communication is most important during patient interactions.

April 19th, 2021

Article

What is Competence in Healthcare? (Part I)

Competence lies at the heart of any talent management effort in healthcare. Competency is a cornerstone on which a successful healthcare organization is built.

April 19th, 2021

Article

What Is Cultural Competence in Healthcare?

Now more than ever, healthcare professionals and everyone supporting them in the industry need to work to break down any barriers to care. One way many organizations are making an effort to meet more patients’ needs is to focus on cultural competence.

April 19th, 2021

Article

Healthcare Trend Watch — Artificial Intelligence (AI) Dramatically Changing Healthcare

Artificial intelligence clearly has the potential to drive meaningful change at numerous points along the healthcare continuum. The most effective deployments of AI in the healthcare space will augment human capabilities, not replace them.

April 17th, 2021

Article

Rethinking Behavioral Health and Substance Abuse Education

Psych Hub is changing how we understand behavioral health and substance use education with online courses that take students from knowledge learned to behavior change. Their video library aims to improve mental health literacy while reducing the stigma surrounding seeking mental health care.

April 16th, 2021

Article

Setting the Perfect Nurse Rotation Schedule

Making scheduling easier and more efficient for nurses and their mangers can lead to higher levels of engagement and satisfaction and perhaps also improve metrics related to patient experience, quality, and financial performance.

April 16th, 2021

Article

To Improve Healthcare Quality Outcomes, We Must Focus on Turnover

High turnover rates can have a significantly detrimental impact on hospitals, patients, and healthcare staff. Staff turnover in hospitals is estimated to cost at least two times the pay of a regular employed nurse.

April 16th, 2021

Article

Understanding The 3 Types of Acute Care & The Staffing Needs of Each

Different patient needs mean there are a variety of care settings, and each has its own unique challenges and requirements when it comes to proper staffing. Here we describe the three types of acute care.

April 16th, 2021

Article

Understanding Medical Billing Cycles and Solutions

Medical billing is complicated for trained professionals, so why do providers expect patients to understand it without a little help and coaching?

April 16th, 2021

Article

The Economic & Emotional Cost of Hospital Readmissions | HealthStream

Learn how the cost of hospital readmissions by definition is enormous and Medicare & CMS is working to reduce this amount, from HealthStream.

April 15th, 2021

Article

The Benefits of a Clinical Ladder Nursing Program

Read how the benefits of a clinical ladder nursing program focuses on advancing careers past novice to retain nurses while gaining higher salaries, from HealthStream.

April 15th, 2021

Article

Three Webinars Focused on Healthcare Revenue Cycle Management

Here are links to three recorded HealthStream webinars about solutions to common challenges in healthcare revenue cycle management.

April 15th, 2021

Article

The New Rules of Healthcare Recruiting: Best Practices

Industry disruption empowers healthcare HR and talent management leaders to create sophisticated processes to attract and engage the right candidates. Hiring the right people has never been more important in this age of radical reform, innovation, and consumerism.

April 15th, 2021

Article

Six Best Practices for Establishing a Centralized Verification Office: The Experience of Our Lady Health System

The Franciscan Missionaries of Our Lady Health System is a five-hospital system in Louisiana with five employed medical groups and a clinically integrated network. Here are six best practices to guide an effort to centralize credentialing across a multi-facility system.

April 14th, 2021

Article

Organizational Goal Setting in Healthcare: Best Practices

Goal setting is one of the most important activities for any healthcare organization and one of the examples of smart goals in healthcare, from HealthStream.

April 14th, 2021

Article

Six Key Trends Emerging in Non-Acute Care

Skilled nursing, post-acute care, non-acute care, home health, rehab, care continuum, continuum of care, hospice, healthcare human resources

April 14th, 2021

Article

New OSHA Compliance: Training Healthcare Staff on Hazardous Chemicals

To better protect workers from hazardous chemicals, the U.S. Department of Labor’s OSHA has revised its Hazard Communication Standard to align with the United Nations’ Globally Harmonized System of Classification and Labeling of Chemicals (GHS). While the original Hazard Communication Standard, HCS 1983, was commonly referred to as the “Employee Right to Know,” the revised standard now provides for the “Employee Right to Understand.”

April 14th, 2021

Article

Identifying a Conflict of Interest in Healthcare and How to Prevent Them

A conflict of interest in healthcare can range from the most simple and obvious to extraordinarily complex, as a few examples can demonstrate. Well defined policies and procedures can provide a template for improved understanding and compliance.

April 14th, 2021

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